Policy

Refund Policy

Last updated: June 27, 2026

48-Hour Refund Window

Due to the digital nature of the service, refunds are allowed only within the first 48 hours (two days) from the payment date. After the 48-hour period has passed, refund requests for any paid subscription amount will not be accepted under any circumstances.

1. Scope

This Refund Policy applies to paid Lammah SaaS subscriptions purchased through the official checkout process. It does not apply to third-party services, integration fees, external platform costs, or charges made outside Lammah SaaS.

2. How to Request a Refund

To request a refund within the eligible 48-hour period, contact support from your account or through the available support channel and include your account email, payment date, and reason for the request.

3. Processing by Paddle

Payments, refunds, invoices, and applicable taxes are processed by Paddle as Merchant of Record. Approved refund requests will be processed through Paddle and may take additional time to appear on your original payment method depending on your bank or payment provider.

4. Non-Refundable Cases

Refunds are not available after 48 hours from payment, for unused time after the refund window, for accounts suspended due to violation of the Terms of Service, or for issues caused by incorrect third-party credentials, expired external accounts, or third-party platform outages.

5. Cancellation

You may stop using the service at any time. Cancellation or non-renewal does not automatically create a refund right outside the 48-hour refund window stated above.